YoLink Smart Garage Door Sensor - Wireless Garage Door Position Monitor with Open/Close Alerts, Works with Alexa, Google Home, IFTTT & Home Assistant (Hub Required) | Perfect for Home Security & Smart Garage Automation

This is a review of the Garage Door Sensor.First, I am and have long been very impressed with the products that Yolink has available. I have the hub, multiple water and temp sensors and an automated water valve operational for quite some time they all have been working flawlessly for me. In the few times that I've had the need to contact Customer Service, they have responded very quickly even on a weekend with exactly the information I have needed.I recently received the Garage Door Sensor so that I could be notified if my garage door has opened while we were away from home. We use the door for UPS deliveries and we want to be sure that the door gets closed and hasn't "bounced" back open while we're out of town.The sensor takes only a few seconds to activate via the hub and the app with the QR code and a press of the "set" button on the device, and the app shows exactly when the door is opened and when it is closed. The app fires off a SMS, email and app notification when the door opens and when it is closed and I have visual confirmation on the app itself. It's just what I needed. Congratulations, YoSmart for a great product at a very reasonable price.So, I wanted to create "Scene" (that's what they call it in the app) where I can choose between no SMS, email notifications and only receive the app notification when I'm home using the garage door normally, and then being able to quickly choose a "Scene" where I'm out of town and want the whole enchilada of notifications when the door opens and when it closes with SMS, email and app notifications. The configuration of the "Scenes" became somewhat confusing to me, so I reached out on a Saturday afternoon to YoSmart Customer Service via email asking if what I wanted to do was possible and if so how exactly could I do it in the app. I told them that my request was not urgent, it could wait until after the weekend. To my surprise and to their extreme credit, I received a response later that evening explaining exactly what I needed. In a few minutes I had two "Scenes" created doing exactly what I wanted with the selection of notifications based on my being home or away. Thanks YoSmart and Meisha, well done and much appreciated. I'm a forever customer and I'm very happy to recommend you and your products to others. IMHO incidents of great customer service needs to be told and retold as a thank you to them. Thanks.And to those who have the same question of how to accomplish the same "Scene" creations I'm including the directions that were sent to me by Meisha at YoSmart below. Thanks again, Meisha and YoSmart.Here are the instructions sent via email:Thank you for choosing Yolink for your smart home needs.First, you will have to isolate the garage door sensor in a separate alarm strategy then all the others in another strategy. On your alarm strategies page, please edit the two alarm strategies and enable all the three notification types—app, email, and SMS. Then navigate to the scenes page and be guided by this:At Home:>> New scene> name the scene> behavior +> alarm strategy> choose the alarm strategy you have set for your sensors> advanced settings> ensure that all the notifications are enabled> save> confirm> behavior +> alarm strategy> choose the garage sensor's alarm strategy> advanced settings> enable only the app notification> save> confirm> tap the check at the upper right to save the Home sceneAway From Home:>> New scene> name the scene> behavior +> alarm strategy> choose the alarm strategy you have set for your sensors> advanced settings> ensure that all the notifications are enabled> save> confirm> behavior +> alarm strategy> choose the garage sensor's alarm strategy> advanced settings> enable all the notification types> save> confirm> tap the check at the upper right to save the Home sceneShould you be needing further assistance, please let us know.