Smart Motorized Curtain Rods with Thermal Insulated Drapes - Yoolax Alexa & Google Home Compatible Electric Curtains, Light Color Fabric Sample - Perfect for Smart Homes, Bedrooms & Living Rooms

I received the blinds fairly quickly. The installation was easy, the valance provides a clean look. When I received the curtains, the remote did not work. I was able to pair it with my phone and Alexa, but could not open or close it with the remote. I contacted support and they gave me a few things to try. However, nothing worked. Eventually, they did send a new remote and I was able to pair it and it works flawlessly. It took a bit of time, but it was resolved. Therefore, I would say it is good customer service.As far as the curtains go, they are installed in our guest room that is empty most days. I setup a routine on the Alexa app to close the curtains at 6pm and open them again at 9am. It helps to keep the room warm during winter days as the curtains are fairly thick. I purchased white curtains with the back lining. They are not at all room darkening. If you are looking at room darkening, don’t go with white. I anticipated this, so it was not an issue. The motor opens and closes the blinds smoothly and the Alexa integration works great. Overall, I am very pleased with my purchase.